ConvoyOP is a unique service that lets your customers protect their
The customer simply chooses to add cart or checkout.
Why Choose ConvoyOP?
By letting us protect your orders, you don't have to pay for lost, damaged, or even stolen items. You'll even earn additional sales when we create reorders and you'll save money when we cover refunds.
Reinforce Customer Trust
Give your customers the piece of mind that they will receive their orders - no matter what happens.
Decrease Customer Service
If an issue arises, the customer files claims directly with us. This decreases your support workload and frees you up to focus on sales.
Explore How ConvoyOP Works
Customers Select ConvoyOP
Your orders have ConvoyOP enabled automatically.
Houston, We Have A Problem
If an order is lost, damaged, or stolen, the customer simply fills out our claim form to let us know.
The Customer Works Directly With Us
We remove the merchant from the process by working directly with the customer.
We Process The Claim
We verify everything and quickly process customer claims.
We place a reorder or will refund the customer. Reorders show up as a new order meaning additional revenues for your store. Refunds come out of our pocket thereby saving you money.